Privacy Policy

Privacy Policy
Effective Date: 21-06-2025
Last Updated: 21-06-2025

Mauli Cable and Internet Network we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide to us through our services, website, and customer support.

1. Information We Collect

We may collect the following types of personal and usage information:

• Personal Information: Name, address, email, phone number, ID proof (e.g., Aadhaar), installation address, and payment details.
• Service Usage Data: IP address, browsing data, device details, duration and time of usage, MAC address, etc.
• Cookies and Tracking: Our website may use cookies for improving your browsing experience and analyzing usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage cable TV and internet services
• To respond to customer inquiries and support requests
• For billing, account management, and service updates
• To improve our services and resolve technical issues
• To comply with legal obligations and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Authorized vendors and service partners for installation, billing, or maintenance
• Legal or regulatory authorities if required under law
• Government or law enforcement agencies as per applicable telecom and cyber laws

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Depending on applicable law, you may have rights to:

• Access the personal information we hold about you
• Correct any incorrect or outdated information
• Request deletion of your data
• Withdraw consent (where applicable)

To exercise any of the above rights, contact us at:
wecare@maulinetwork.com
+91 9324948309

6. Retention of Data

We retain your information only as long as necessary for the purposes outlined above or as required by law.

7. Third-Party Links

Our website or service may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:
wecare@maulinetwork.com
+91 9324948309